question # 2

1. Describe or define DSS.

A decision support system (DSS) is a computer program application that analyzes business data and presents it so that users can make business decisions more easily. It is an "informational application" (to distinguish it from an "operational application" that collects the data in the course of normal business operation).

2. Distinguish DSS from MIS.

Decision Support Systems (DSS) are a specific class of computerized information system that supports business and organizational decision-making activities while the magement information system (MIS) a computer system designed to help managers plan and direct business and organizational operations.

3. Illustrate (give examples) how DSS can improve company's competitive advantage and organizational performance.

For example: a national on-line book seller wants to begin selling its products internationally but first needs to determine if that will be a wise business decision. The vendor can use a DSS to gather information from its own resources to determine if the company has the ability or potential ability to expand its business and also from external resources, such as industry data, to determine if there is indeed a demand to meet. The DSS will collect and analyze the data and then present it in a way that can be interpreted by humans. In this way the company have the greatest advantage in the since that they can sell their product using the idea that they gather from the DSS they can use the infomation to be more competitive in the market. The company can choice if what will be the right decision to be thier alternatives, to silve their problems and make a decision.

REFERCE:WWW.GOOGLE.COM\WWW.YAHOO.COM